Covid 19 information

COVID-19 Virus Update:

Please note that all responses may take a day or two extra due to big workloads that all take more time due to Covid-19.
​​​​​​​Sorry about this!

First of all! I hope you are all well and have been able to hide away from this horrible virus!

We are still open and still ship out deliveries with some delays...
We are sorry about this but since the post office and delivery companies are having stricter regulations we can only ship a few times a week.
And since the Swedish authorities recommend social distancing we do no longer allow pickups from our studio. 

Sadly deliveries are very unreliable at the moment.
Please be patient and contact the shipping company in your country to ask them to look for the parcel (the tracking number is in your account) and I will do the same from here.
I will not be able to send replacement parcels until they have been confirmed lost by the shipping companies. Sorry about this!

Since the terms for shipping companies changes nearly daily it is difficult for us to keep an up-to-date list of countries with problems to deliver.

The safest option right now is also the most expensive option I offer, DHL Express.
All the shipments I have done with them have arrived the day or two days later worldwide.
So if you are in a rush I recommend them at the moment.

Stay safe and let's hope this will get under control soon!  
All the best!
Lars and Heather


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