Covid 19 information



COVID-19 Virus Update:

First of all! I hope you are all well and have been able to hide away from this horrible virus!

We are still open and ship out deliveries daily!
But since the Swedish authorities recommend social distancing we do no longer allow pickups from our studio. 

We are still very low on some of our wig and mustache stocks but new stock is on it's way in soon.

Sadly deliveries are very unreliable at the moment. I recently filed complaints to my delivery companies for too many lost parcels.
Please be patient and contact the post or DHL in your country to ask them look for the parcel (the tracking number is in your account) and I will do the same from here.
I will not be able to send replacement parcel until they have been confirmed lost by the shipping companies. Sorry about this!

Since the terms for DHL and the Post changes nearly daily it is difficult for us to keep an up to date list of countries with problems to deliver.
Here is info directly from DHL Freight:
https://dhl-freight-connections.com/en/covid-19/

The safest option right now is also the most expensive option I offer, DHL Express.
All the shipments I have done with them have arrived the day or two days later worldwide.
So if you are in a rush I recommend them at the moment.

Stay safe and lets hope this will get under control soon!
All the best!
Lars and Heather


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